FAQ's


Lulu Decals is a home based studio based in Naples, Florida.  Every decal is crated and made by me.  I take great pride in every decal that leaves my studio.  

PACKAGE INCLUDES
Your package will include a designer decal, a squeegee application tool, at least one tweet little bird test decal and easy to follow instructions. Every decal is made of commercial grade museum quality matte vinyl which looks like paint once applied to the wall or surface. Decals are removable but not reusable.

QUICK HOW-TO VIDEO
Decorate with Decals

DESIGNER COLOR PALETTE
A color palette of over 60 trendy & traditional colors including Metallic Gold, Silver and Copper. Please refer the color chart when making your selection. We do our best to represent each color accurately; however no guarantee can be made due to the variety of devices including monitors, smart phones, tablets and printers. 

SHIPPING POLICY 
Please allow one week from the time your order is placed until it is made and in the mail. My typical turnaround is 3-5 business days.  When I finish making your decal it's sent by US Priority (2-3 day delivery) Mail in the US. International orders, including Canada are shipped by 1st Class International Mail. Please note I am not responsible for any customs fees your country may impose. Like taxes, they are the sole responsibility of the buyer. UK customers may use this VAT calculator

RETURNS
Please choose carefully.  Decals are crafted especially for you therefore are not accepted for return.

CUSTOMER SATISFACTION
I appreciate your business and want you to love your decal(s). Decals are should be fairly easy to apply however an occasional "ooopps" can happen during the application process.Occasionally an "ooopps may happen.  Please let me know what's going on and I will work with you to resolve the issue.  

NEED TO REACH ME
The easiest way to get in touch is by email or text.  Please send an email to laura@luludecals.com OR feel free to text me at 813.773.3225.  You may also use this number to leave a voice message if preferred.